Steve Samuels

A respected contact-service executive and thought-leader, Insta Answer CEO Steve Samuels has over 30 years experience in the industry. Steve posts his insights here on our blog weekly (and sometimes more.)

Real Estate Call Scripts The Role of FAQs in Answering Services

Real Estate Call Scripts: The Role of FAQs in Answering Services

Real Estate Call Scripts: The Role of FAQs in Answering Services. Rather listen to the BlogCast for this post instead? Click the red “YouTube Play” button below to hear it now. Introduction If you’re a real estate agent or run a property management office, an answering service can be crucial in managing client interactions efficiently. […]

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How Tenant Answering Services Work From Setup to Success

How Tenant Answering Services Work: From Setup to Success

How Tenant Answering Services Work: From Setup to Success. Rather listen to the BlogCast for this post instead? Click the “Play” button below to hear it now. Introduction to How Tenant Answering Services Work Continuous access and availability for your tenants are essential aspects of successful property management, as tenants (or potential tenants) may need

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Emergency Answering Services How They Influence New Tenant Decisions on Safety and Security

Emergency Answering Services: How They Influence New Tenant Decisions on Safety and Security

Emergency Answering Services: How They Influence New Tenant Decisions on Safety and Security. Rather listen to the BlogCast for this post instead? Click the “Play” button below to hear it now. Introduction: The Critical Role of Emergency Answering Services in Tenant Safety and Security In today’s ultra-competitive rental market, ensuring tenant safety and security is

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Virtual Receptionist Rent Collection Revolutionizing Property Management

Virtual Receptionist Rent Collection: Revolutionizing Property Management

Virtual Receptionist Rent Collection – Revolutionizing Property Management. Rather listen to the BlogCast for this post instead. Click the “Play” button below to hear it now. Introduction The property management industry is changing quickly, thanks to advancements in technology. One noteworthy advancement is the integration of virtual receptionist rent collection systems, making the once complicated

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How a 24 Hour Property Management Answering Service Boosts Efficiency

How a 24-Hour Property Management Answering Service Boosts Efficiency

How a 24-Hour Property Management Answering Service Boosts Efficiency. Rather listen to the BlogCast for this post instead? Click the “Play” button below to hear it now. Introduction The landscape of property management is constantly evolving, with tenant expectations for immediate and effective communication now at an all-time high. In this environment, the role of

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Go Big Why New Agents Need a Real Estate Virtual Receptionist Service

Go Big! Why New Agents Need a Real Estate Virtual Receptionist Service

Go Big! Why New Agents Need a Real Estate Virtual Receptionist Service. Rather listen to the BlogCast for this post instead? Click the “Play” button below to hear it now. Introduction The real estate business thrives on immediacy and professionalism. For new real estate agents aiming to make their mark, the challenge isn’t just about

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How to Handle After Hours Tenant Emergencies

How to Handle After-Hours Tenant Emergencies

How to Handle After-Hours Tenant Emergencies. Rather listen to the BlogCast for this post instead? Click the “Play” button below to hear it now. Introduction In the world of property management, the commitment to swiftly and professionally address after-hours tenant emergencies is not just a service—it’s an essential aspect of the job. These emergencies, which

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Why Real Estate Offices Need a Property Management Answering Service Featured Image

Why Real Estate Offices Need a Property Management Answering Service

Why Real Estate Offices Need a Property Management Answering Service. Rather listen to the BlogCast for this post instead? Click the “Play” button below to hear it now. Introduction In an era where estate markets are more competitive and clients more demanding than ever, real estate offices are constantly seeking innovative solutions to streamline operations

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How Real Estate Answering Services Boost Agent Productivity Featured Image

How Real Estate Answering Services Boost Agent Productivity

How Real Estate Answering Services Boost Agent Productivity. Rather listen to the BlogCast for this post instead? Click the “Play” button below to hear it now. Introduction In the competitive real estate sector, where time is a precious asset and good first impressions are crucial, agent productivity is paramount for achieving success. Therefore, the strategic

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Real Estate Answering Service Benefits 7 Reasons Agents Need One Featured Image

Real Estate Answering Service Benefits: 7 Reasons Agents Need One

Real Estate Answering Service Benefits: 7 Reasons Agents Need One. Rather listen to the BlogCast for this post instead? Click the “Play” button below to hear it now. Introduction Successfully navigating today’s real estate market demands more than just expertise in property values and negotiation. Real estate agents increasingly find that their ability to respond

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